Velocity

For bookings made on or after 9 December 2024, current Velocity members can earn 3 Velocity Point per A$1 spent for a Campervan or Motorhome rental in Australia and New Zealand booked directly on the JUCY website or app or call centre booking channels.

Velocity Points are earned on the total booking value, including excess reduction and optional extras. Points are not earned on bond or security payments or on ancillary charges including any fuel charge, cleaning charges, repairs charges, accident excess charge, claim administration charge, roadside assistance call out charge, tolls or fines. 

Velocity Points can only be earned by the member when their first name and last name of the Velocity member match the primary booking holder / driver on the vehicle rental agreement and no other travellers are entitled to receive any Velocity Points. Velocity Points cannot be split between two or more members.

To earn Velocity Points, you must be a current Velocity Frequent Flyer member and also the primary booking holder / driver on the JUCY booking. The booking must be made and confirmed on or after 9 December 2024. Velocity Frequent Flyer members must enter their valid Velocity Frequent Flyer number and first and last name at the time of booking a Campervan or Motorhome rental on the JUCY website or app or call centre booking channels or add their membership number by accessing their JUCY Account. You can access your account via the Check-in portal and entering it in the booking overview section up until 24 hours prior to the vehicle drop off date.

Please ensure your name on your Velocity Account matches the primary booking holder / driver on the vehicle rental agreement to earn Velocity Points. No other travellers are entitled to receive any Velocity Points. If you are not already a Velocity Frequent Flyer member, you can join for free here.

• Velocity Points earn is not available on “Car Hire” or “Experiences” booked via the JUCY booking channel.
• Points will not be earned on bookings that are cancelled, refunded, or otherwise fail to eventuate.
• Points cannot be earned on bookings made through corporate, travel agents or third-party websites.
• Points are not earned on bond or security payments or on ancillary charges including fuel charges, cleaning charges, repairs charges, accident excess charge, claim administration charge, roadside assistance call out charge, tolls or fines.
• Points to be earned are finalised at the time of your vehicle return. You can see the amount of points you are estimated to earn within your account via the Check-in portal at any time.

Yes, you can still earn Velocity Points provided you made and received your booking confirmation on or after 9 December 2024 and are a Velocity member. As long as you are a Velocity member, and you add your membership number in your JUCY Account via the Check-in portal at least 24 hours prior to the vehicle drop off date.

If a change is made to a Campervan or Motorhome rental, you will still be eligible for earning Velocity Points if you stay within the Campervan or Motorhome vehicle category.

If you downgrade from a Campervan or Motorhome to a Car Rental, you will not be eligible for Velocity Points.

No Velocity Points will be earned on bookings that are cancelled, refunded, or otherwise fail to eventuate. 

Velocity Points are usually issued to the applicable Velocity account within 30 days after the rental is completed and the vehicle is returned to JUCY.

Yes. As long as you are a current Velocity member and your booking was made and confirmed on or after the 9^th December 2024, you add your membership number in your JUCY Account via the Check-in portal at least 24 hours prior to the vehicle drop off date.

We encourage you to review the full JUCY Terms and Conditions for this offer and any applicable exclusions.

Please Contact Us at JUCY Customer Support team.